Privacy Policy
Privacy Policy
How PulsAI collects, uses, retains, and protects personal data.
Overview
Data protection
This Privacy Policy explains how PulsAI collects, uses, stores, and protects personal data in accordance with Applicable U.S. federal and state law.
Data Controller
Controller details
- Controller
- PulsAI [Company Legal Name]
- Address
- [Company Address, Barcelona, Spain]
- Data Protection Officer
- hello@pulsai.live
- Supervisory authority
- Applicable state privacy regulator
Consult SEC (www.sec.gov), CFTC (www.cftc.gov), and state regulators as applicable. ESMA MiCA register: https://www.esma.europa.eu (EU-only relevance).
What Data We Collect
| Data Type | Purpose | Required |
|---|---|---|
| Name | Account identification | Yes |
| Authentication and communications | Yes | |
| Password hash | Authentication security | Yes |
| Country / residence | Regulatory and localization logic | Yes |
| Telegram ID | Optional notifications | No |
| Contact form (email, optional name, topic, message, locale) | Responding to your request and internal support workflow | Only if you submit the form |
| Consent Field | Purpose |
|---|---|
| terms_consent | Record acceptance of service terms and risk disclosures |
| data_processing_consent | Separate consent for personal data processing where required |
| marketing_consent | Optional marketing consent |
| consent_ip / consent_user_agent | Audit trail and fraud prevention |
Legal Basis for Processing
| Processing Activity | Legal Basis |
|---|---|
| Account creation and management | Contract |
| Providing the signal service | Contract |
| Consent logging and fraud prevention | Legitimate interest |
| Marketing communications | Consent |
| Legal compliance and records | Legal obligation |
How We Use Your Data
- To create and manage your account
- To deliver platform features and legal notices
- To send service notifications and optional marketing where consent exists
- To improve the service, debug issues, and protect against abuse
- To comply with legal and regulatory obligations
Data Retention
| Data Category | Retention Period |
|---|---|
| Active account data | For the duration of the account |
| Consent records | Up to 5 years from the last relevant interaction |
| Billing records | As required by tax and accounting law |
| Technical and usage logs | Short rolling period based on operational need |
| Contact inquiries | Up to 24 months unless a longer period is required for disputes or legal obligations |
International Transfers
Where data is transferred outside the jurisdiction in which it was collected, PulsAI will use appropriate transfer safeguards such as standard contractual clauses, adequacy decisions, or equivalent lawful transfer mechanisms.
Your Rights
- Access and obtain a copy of your data
- Correct inaccurate information
- Request deletion where legally available
- Restrict or object to certain processing
- Withdraw consent at any time where processing relies on consent
- Lodge a complaint with the competent supervisory authority
Security
- Encryption in transit and at rest where appropriate
- Access controls and least-privilege administrative practices
- Audit logging for sensitive events
- Incident response and breach notification processes
Children
The service is not directed at individuals under 18. If we become aware that data was collected from a minor in violation of this rule, we will take steps to delete it promptly.
Changes to this Policy
We may update this Privacy Policy to reflect legal, technical, or operational changes. Material changes will be communicated through the platform or by other appropriate means.
Contact and Complaints
- Data Protection Officer
- hello@pulsai.live
- Supervisory authority
- Applicable state privacy regulator